Privacy Policy

1. Introduction

This Privacy Policy explains how Happy Home Hearing (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website https://shop.happyhomehearing.com.

We are committed to protecting your privacy and handling your data transparently and securely in accordance with applicable data protection laws.

2. Data Controller

Happy Home Hearing

250 N Rock Rd suite 220
Wichita, KS 67206
USA

3. What Data We Collect

We may collect and process the following types of personal data:

• Name
• Email address
• Phone number (if provided)
• Billing and payment-related information (processed securely by third-party payment providers such as Stripe or Mollie; we do not store full payment details)
• Order details
• Message content submitted via contact forms
• Technical data such as IP address (automatically transmitted)

4. How We Use Your Data

We use your data to:

• Process and manage orders
• Handle payments securely
• Respond to inquiries
• Provide customer support
• Communicate with you regarding your order or request

5. Legal Basis for Processing

We process your data based on:

• Contractual necessity (processing orders and payments)
• Pre-contractual measures (responding to inquiries)
• Legitimate interests (efficient communication and service delivery)
• Legal obligations (e.g. accounting requirements)

6. Sharing of Data

We only share your data where necessary to operate our business and fulfill our services.

• Payment providers (e.g. Stripe, Mollie)
• Hosting and IT service providers
• Email and communication providers

All third parties are required to process your data securely and in compliance with applicable data protection laws.

7. International Data Transfers

In the course of providing our services, your personal data may be processed or stored in countries outside of the country in which our business is established.

Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws. This may include the use of standard contractual clauses or equivalent legal mechanisms.

8. Data Retention

We retain your data only as long as necessary for:

• Providing our services
• Processing orders and payments
• Legal, tax, or accounting requirements

9. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at: happyhomehearing@outlook.com

10. Cookies

Our website does not use cookies or tracking technologies for analytics or marketing purposes.

We may use strictly necessary technologies required for the operation of our website and services, including payment processing. These do not require user consent under applicable laws.

11. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

12. Third-Party Services

We use third-party services where necessary to operate our business, including:

• Payment processors (e.g. Stripe, Mollie)
• Hosting providers
• Email service providers

These providers may process your data in accordance with their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. Contact

If you have any questions about this Privacy Policy, contact us at:

Happy Home Hearing
happyhomehearing@outlook.com